Frequently Asked Questions

HOW TO USE A SIR CANDLE

  1. Always trim the wick before each use, recommended anywhere from 1/8 - 1/4 of an inch long

  2. Remove any debris or wick trimming from the candle before each burn

  3. Burn each candle for at least 2.5 - 3 hours at a time to ensure an even burn and wax pool over time

  4. Do not light and leave a candle in close proximity to air conditioning, fans, open windows or crowded places.

  5. Never leave a candle or open fire unattended, burn responsibly

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept most major credit cards at checkout. 

WHAT IS YOUR RETURN POLICY?

Sir Candle is dedicated to providing a stellar customer experience. While we don't have a return policy at the moment, we want to hear any feedback questions or concerns you may have and we will work towards ensuring the best experience using our products.

contact us at info@sircandle.com 

DO YOU OFFER GIFT CARDS?

Not at them moment, but Sir Candle is working on something new!

Shipping

We charge $9.00 shipping per order.

Bulk orders may have custom shipping apply as necessary.